Terms and Conditions of Website Use

Website publication version | Version 1.1 | Effective date: 8 August 2026

ZARA9 LTD | Company No. 13663186 | www.zara9.com

These terms govern access to and use of www.zara9.com (the “Website”). Please read them before using the Website. By accessing or using the Website, you agree to these terms. If you do not agree, you must not use the Website.

1. About ZARA9

The Website is operated by ZARA9 LTD (“ZARA9”, “we”, “us” or “our”), a private limited company registered in England and Wales under company number 13663186. Our registered office is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

You can contact us at pc@zara9.com or by telephone on +44 78 53 101 996.

2. Current pre-launch status

The Website is currently an informational and pre-launch website. It describes services and business activities that ZARA9 plans to develop or make available in or from Zadar, Croatia, including Pilatus PC-9 flight experiences, partnership programmes, aircraft services and selected pilot-training activities.

Unless and until we expressly open a booking, contracting or investment process, nothing on the Website constitutes a confirmed reservation, ticket, voucher, training place, binding service commitment, guarantee of availability or representation that all approvals required for a particular activity have been obtained.

Commercial aviation activities remain subject to the permissions and requirements that apply to the relevant operation, including aircraft readiness, insurance, qualified personnel, weather, airspace, airport availability, safety decisions and other operational constraints.

3. Separate booking, training and service terms

These are Website-use terms only. They do not govern any future flight booking, passenger participation, voucher, pilot training, corporate event, maintenance activity, technical service or partner programme.

Before ZARA9 or another relevant operating entity accepts payment or a binding booking, the customer will be provided with separate terms identifying the contracting operator and setting out the applicable price, taxes, payment terms, cancellation and refund rules, rescheduling, weather provisions, participant eligibility, safety instructions, insurance information, photography or recording rules, liability provisions and governing law.

4. Investor and corporate information

If the Website includes corporate, financial or investor-related information, that information is provided for general corporate information only unless a separate communication expressly states otherwise and has been prepared and distributed in accordance with applicable law.

Website content does not by itself constitute investment advice, a recommendation, a prospectus, an offer to sell securities or a solicitation to buy securities. Any investment opportunity will be subject to separate documentation, eligibility and jurisdictional restrictions, risk disclosures and, where required, financial-promotion or securities-law controls. No person should make an investment decision solely on the basis of Website content.

5. Who may use the Website

You may use the Website only if you can lawfully agree to these terms. The Website is not directed to children. Persons under 16 should not subscribe to marketing communications or submit personal information through the Website without the involvement of a parent or legal guardian.

6. Permitted use

You may access the Website for lawful personal or business-information purposes. You may print or save reasonable extracts for your own non-commercial reference, provided that you do not remove legal notices, alter the meaning of the content or present the material in a misleading way.

7. Prohibited use

You must not:

use the Website for an unlawful, fraudulent or misleading purpose;

attempt to gain unauthorised access to the Website, servers, accounts or systems;

introduce malware, malicious code or other harmful material;

interfere with the availability, security or normal operation of the Website;

scrape, harvest or collect personal information without lawful authority;

use automated tools in a manner that imposes an unreasonable load on the Website;

impersonate another person or submit false or misleading information;

copy, republish or commercially exploit Website content without permission except where law permits; or

use ZARA9’s name, branding or content in a way that falsely suggests endorsement, agency, partnership or affiliation.

8. Information on the Website

We take reasonable care to keep Website information accurate and current. However, aviation projects, aircraft configurations, service packages, performance information, dates, locations, personnel, suppliers and regulatory status can change. We may update, suspend or withdraw content without notice.

Website content is general information only. It must not be relied on as technical, operational, medical, regulatory, legal, tax, accounting or investment advice. You should obtain appropriate professional advice before making a decision that depends on such information.

9. Safety and participant eligibility information

General statements about safety, fitness, age, weight, experience or participant eligibility are indicative only unless contained in binding service terms. They are not a medical assessment and do not confirm that any person is eligible to fly or train.

The pilot in command, instructor or authorised operator may refuse, postpone, modify or terminate participation where reasonably required for safety, legality, weather, aircraft limitations or operational control. Binding participant criteria will be supplied by the relevant operator before participation.

10. Enquiries and newsletter

Submitting an enquiry does not create a contract or obligation on either party. We may decline, discontinue or refer an enquiry where it is incomplete, abusive, unlawful, outside our scope or creates a compliance, safety or security risk.

Newsletter subscription is voluntary. You may unsubscribe at any time using the unsubscribe link in a marketing email or by contacting us. Our Privacy Policy explains how we use enquiry and subscription information.

11. Intellectual property

The Website and its original text, layout, graphics, photographs, videos, logos and other content are owned by or licensed to ZARA9 and are protected by applicable intellectual-property laws. All rights not expressly granted are reserved.

You may not reproduce, modify, distribute, sell, licence or commercially exploit Website content without our prior written permission, except to the extent permitted by law.

12. Pilatus trade marks and non-affiliation

“Pilatus” and aircraft model names may be trade marks of Pilatus Aircraft Ltd or its affiliates. They are used on the Website descriptively to identify the aircraft platform. Unless we expressly state otherwise on the basis of a written agreement, ZARA9 does not claim to be endorsed by, affiliated with, sponsored by or an authorised representative of Pilatus Aircraft Ltd.

13. Material you send to us

You must have the right to send any information or material you provide to us. Do not send confidential, classified, export-controlled, security-sensitive, unlawful or third-party personal information through ordinary Website forms or email unless we have expressly requested it and provided an appropriate secure process.

You remain responsible for material you submit. You give us a limited right to receive, store, review and use it to respond to your enquiry, manage the relationship, assess a proposed transaction or business relationship, and meet legal or regulatory obligations.

14. Third-party websites and services

The Website may contain links to third-party websites or services. Links are provided for convenience and do not by themselves constitute endorsement. We do not control third-party content, availability, security or privacy practices. Your use of a third-party service is governed by that provider’s own terms and policies.

15. Website availability and security

We do not guarantee that the Website will always be available, uninterrupted, secure or error-free. We may suspend, restrict or withdraw all or part of the Website for maintenance, security, legal, operational or commercial reasons.

You are responsible for maintaining appropriate device security, software updates and backups. The Website and ordinary email must not be treated as secure channels for sensitive or time-critical communications unless we expressly confirm an appropriate secure method.

16. Our responsibility to you

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or mandatory statutory rights.

Subject to those protections, the Website is provided free of charge for general information. To the fullest extent permitted by law, we are not responsible for indirect or consequential loss, or for loss of profit, revenue, business, opportunity, data or goodwill arising from use of or inability to use the Website.

If you are a consumer, these terms do not affect rights that the law of your country of residence makes mandatory. Nothing in these terms limits liability under a separate binding booking, training, service or investment agreement; that liability will be governed by the applicable agreement and law.

17. Privacy and cookies

Our Privacy Policy explains how we process personal information. Our Cookie Policy explains how cookies and similar storage or access technologies are used. Those policies provide legal information and do not operate as waivers of your data-protection rights.

18. Changes to the Website or these terms

We may update these terms to reflect changes in law, regulation, technology, Website functionality or our operations. The effective date at the top of this document shows the current version. Changes apply when published and do not retrospectively alter a separate contract already concluded with you.

19. Suspension or restriction of access

We may block or restrict access where we reasonably believe that a user has breached these terms, threatened Website security, infringed rights, exposed us or another person to legal or regulatory risk, or otherwise misused the Website.

20. Governing law and disputes

These Website terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction.

If you are a consumer resident in the European Union, United Kingdom or another jurisdiction whose mandatory law gives you the right to bring proceedings in your home courts or receive stronger protection, those mandatory rights are preserved.

21. Contact

Questions about these terms may be sent to pc@zara9.com with the subject line “Website Terms”. Written notices may also be sent to 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.